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Our Leadership

Our executive leaders practice a hands-on management philosophy and remain involved with the day-to-day operation of our client programs. Their depth and breadth of experience, combined with a sincere engagement in the business, deliver sales results rapidly, smoothly, and cost-efficiently.

 
   Judi Hand | President and General Manager
 

    

In April 2007, Ms. Hand was appointed President and General Manager of Direct Alliance Corporation. In her previous position as Senior Vice Preside...

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In April 2007, Ms. Hand was appointed President and General Manager of Direct Alliance Corporation. In her previous position as Senior Vice President of Enterprise Sales with AT&T, she led a nationwide team of 1,900 sales professionals, managed an annual revenue flow of $6.4 billion, and was personally responsible for managing executive client relationships for AT&T's enterprise accounts.

Ms. Hand has more than 20 years of experience in sales, service and marketing to business customers at all levels. Previous executive experience includes Vice President of AT&T Business Services for small and mid-sized markets, Senior Vice President of Sales and Customer Care at Qwest for small business and consumer markets, Chief Marketing Officer for U S WEST Dex and Executive Director of Solutions Marketing and Director of Market Strategy Development for U S WEST.

Ms. Hand earned her MBA from Stanford University and a BSBA in communications and marketing from the University of Nebraska.

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   George Anderson | Vice President of New Business Development
 

George Anderson

    

Mr. Anderson joined Direct Alliance with over 15 years experience in direct sales operations and account management, Mr. Anderson brings many years...

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Mr. Anderson joined Direct Alliance with over 15 years experience in direct sales operations and account management, Mr. Anderson brings many years of business experience, both domestic and international, to Direct Alliance.  He spent thirteen years with AT&T working his way up from account representative to Director of Sales in Small Business and Director of Sales for Europe, Middle East, and Asia.  He also served as Vice President–Northeast Sales for Monster Worldwide, Inc. 

Mr. Anderson attended Hofstra University in Hempstead, New York completing his BA in Marketing.

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   Jonathan Gray | Vice President of Marketing
 

    

Mr. Gray brings over 15 years of sales, marketing, and communications experience in the Telecommunications/Cable and Retail industries. Previous re...

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Mr. Gray brings over 15 years of sales, marketing, and communications experience in the Telecommunications/Cable and Retail industries. Previous responsibilities include strategic segmentation for business-to-business and business-to-consumer markets, and product marketing and campaign strategy roles for Qwest. Additionally, he has a background in sales best practices and strategic support roles for Nordstrom.

Mr. Gray holds an MBA from Arizona State University, a Masters in International Management from Thunderbird School of Global Management and a BA in International Relations from Pomona College.

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   Michael Houghton | Vice President of Program Sales
 

    

Mr. Houghton has an extensive background in business process outsourcing, with executive-level experience in sales and marketing, product managemen...

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Mr. Houghton has an extensive background in business process outsourcing, with executive-level experience in sales and marketing, product management, and supply chain management. Prior to his current assignment, Mr. Houghton served as VP of Marketing and Director of Program Management. He began his career with Tempe-based Insight Enterprises.

Mr. Houghton holds a Bachelor of Science degree in marketing and supply chain management from Arizona State University.

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   Steven McKee | Vice President of Finance and Administration
 

    

Mr. McKee brings a depth of experience in strategic finance and administration, including key decision-making roles at US WEST Cellular, Sprint Spe...

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Mr. McKee brings a depth of experience in strategic finance and administration, including key decision-making roles at US WEST Cellular, Sprint Spectrum L.P., Qwest Communications, and most recently, Corstar Financial. His career highlights include managing $1.6 billion in annual expenses for a national mass-market division and leading teams responsible for executive-level data analysis including product profitability, channel cost effectiveness, forecasting, and revenue enhancement programs.

Mr. McKee received his BA in Finance from the University of Arizona and his MBA from the University of Phoenix. He also teaches finance at Western International University.

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   Jyllene Miller | Vice President of New Business Development
 

    

Ms. Miller comes to Direct Alliance with an impeccable background as a Senior Sales and Business Development Executive. Most recently, she was the ...

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Ms. Miller comes to Direct Alliance with an impeccable background as a Senior Sales and Business Development Executive. Most recently, she was the Executive Vice President, Sales and Marketing for Aretê Sleep Health where she created and implemented the corporate sales strategy, resulting in revenue growth and geographic expansion. Prior to that, she was the Vice President of SMB Sales at Insight, where she managed 1,500+ sales resources and multi billion dollars in annual revenue for three sales divisions, including one in Montreal, Quebec.

Ms Miller holds a BA in both Psychology and Child Development from Connecticut College in New London, Connecticut and serves on multiple non-profit boards.

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   Laura Ward | Vice President of Operations
 

    

Ms. Ward joined Direct Alliance from the State of Arizona’s Department of Administration where she successfully led the first public-sector o...

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Ms. Ward joined Direct Alliance from the State of Arizona’s Department of Administration where she successfully led the first public-sector outsourcing program for the state’s telecommunications system. Prior to this, she was the Executive Director of Network and Technology Services at Qwest where she deployed new broadband connectivity to extend market coverage, and led a corporate program office to drive strategic initiatives such as IT transformation and corporate cost reduction.

Ms. Ward holds a Bachelor of Science in Business from Arizona State University and an MBA from University of Phoenix.

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   Gail Burton | Executive Director of Human Capital
 

    

Ms. Burton has a proven track record of leadership in organizational efficiency as well as experience in sales, service, and operations support for...

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Ms. Burton has a proven track record of leadership in organizational efficiency as well as experience in sales, service, and operations support for multi-state call center organizations. At both America West/US Airways and Qwest she led call center management teams to meet critical staffing needs, and facilitated relationships and operational links between multiple departments. She has extensive experience in developing and modifying staffing forecasts that include the flexibility to identify and respond to fluctuating staffing levels within a challenging work environment.

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800.535.0343
480.902.5900
8123 South Hardy Drive
Tempe, Arizona 85284
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